But, it can stop working when you least expect it. This problem presents itself in varied forms like abrupt crashes and syncing issues. If the problem originated from the server side there’s not much you can do. However, if something else is causing the problem, you can put a stop to it.
Why Is Evernote Not Working?
How to Fix Evernote Not Working?
For Evernote to work, a good internet connection is a must. Check and refresh the internet connection. If there are no connection issues, check Evernote’s status blog. The servers of Evernote update weekly. These updates are well-intentioned for sure. But, this might inconvenience you every now and then. Checking its status blog lets you know if the app is updating. The updates usually take place on Wednesdays around 2 to 6 pm Pacific Time. Depending on the time zone you’re in, the time of the update can differ accordingly. During these hours, the service can be down, eventually resulting in Evernote not working.
Relaunch Evernote
When Evernote is not working, you may have a problem closing the app. So, force quit Evernote and then, proceed to launch the app again. On Mac On Windows On iPhone On Android
Maintain Device Limit
In the case of Evernote Free, you cannot have more than two devices using the app. Suppose you’re using the app on your iPhone, Mac, and iPod, a total of three devices, it will not function efficiently. Evernote only has the device limit. So, you don’t have to be concerned about using several accounts on the same device or app. However, with a paid subscription, there won’t be a need to bother about the device limit. You will be able to use as many devices to use Evernote and it will still work as usual.
Update Evernote
When it comes to updating apps, don’t even bother thinking twice. So, every time Evernote is not working, check for its latest updates. This works like a pill for your impaired app. It will lessen potential security threats, refine compatibility with your system and other apps, and more. This is how you update Evernote on your device. On Mac and Windows On iPhone On Android
Remove Evernote Trash
The trash accumulates the removed notes from your notebooks. Clearing them might be helpful when Evernote is not working. But, in the case of Evernote teams trash, only the admin can remove the trash. On Mac and Windows To delete the trash completely, you can take the step shown below. On iPhone and Android To remove the trash entirely, here’s what you need to do.
Restart Your Device
When Evernote is not working, restarting the device can be of help. This will help launch your phone afresh by clearing the apps and their background processes. Here’s how you restart your device. On Mac On Windows On iPhone On Android
Reinstall Evernote
If the problem persists, you can uninstall the app and reinstall it. This helps Evernote to diagnose and solve any existing problem. But, you first want to back up your Evernote account and notes. Meanwhile, you can also have a copy of your activity log saved. After that, you can uninstall and reinstall Evernote without worrying about losing your notes. Here’s how. On Mac On Windows To install Evernote back on your Mac and Windows, follow these steps. On iPhone On Android To install it back on iPhone and Android, here are the steps you need to follow.
Seek Official Support
If the aforementioned fixes didn’t fix the problem, check out the suggestions from Evernote Help & Learning. Trying out their advice may get Evernote to work. Likewise, the discussion forums of Evernote users can also be helpful. Or, the team of Evernote is also available to help you with your issue, at desperate times.
