The internal server crash or bugs might be the reason that is blocking you from logging into Spotify. But you can be at ease, as this issue is solvable. So, in this article, we will guide you with 9 ways to fix the issue.
Why Can’t I Log in to Spotify?
How to Fix Log-in Error in Spotify?
Before moving on to the fixes, you can check if you are connected to a strong network. Since internet issues might be the cause you can’t log in, you can also power cycle the router if needed. Then, try logging into your Spotify account again. If you still can’t log in, you can try out the 9 fixes below.
You entered incorrect login details of your Spotify accountIf you are connected to a weak networkIf many users try to log in at once, it might cause Internet TrafficWhen there are viruses or bugs on your deviceYou are trying to use Spotify from a different locationThe Spotify cache data and cookies on your device is corrupt Spotify disabled your account for rules violationThere is an internal server outage on Spotify
Check Your Login Details
You can’t log in to your Spotify account if you have unknowingly entered the incorrect password or username. So, try verifying if your login details are correct. If you realize it is wrong, logging in with the correct details will be in a snap.
Reset Your Spotify Password
If you have forgotten your login details, i.e., either a password or your username, you can’t log in to your account. However, you can reset it from the login page. You will be able to log in with your new password. Please follow the given steps to reset your password on Spotify. On PC On Mobile
Restart Your Device
You can’t log in to Spotify if there is system malware on your device that is causing an app to crash. So, the next fix you can try is to restart or reboot your device used for logging in to Spotify. Restarting will free up unnecessary RAM consumption on your device. It will refresh the system from glitches and freezing.
Restart the App and Update it
You can close the app and start it again to solve minor glitches. Restarting the app will refresh it from behaving erratically. Similarly, Spotify is constantly releasing new updates with fixes for bugs app crashes and to improve performance. Thus, you must update the Spotify app to solve your issue.
Try Logging in From a Different Device and Browser
You can try logging into your Spotify account from another device. If you can log in, there might be an issue with your device. Similarly, if you can’t, there might be a malfunction on the Spotify application. You might not be able to log in from the mobile or desktop app. In such a case, you can try logging in from your browser.
Clear Spotify Cookies and Cache Data
Since the corrupt cache is destructive, it might be the cause your Spotify is not working. You can clear Spotify cookies and cache data and log in to your account. Here’re the steps to clear the cookies and cache data below. On Web On Android On iOS
Try Logging in to Different Account
You won’t be able to log in to your Spotify account if the app disables it. You are most likely to get an email notification of the issue. However, you might’ve missed checking it. Your account will be disabled if you are suspected of performing the fraudulent activity. Moreover, if you’ve reversed your subscription payment, your account will be disabled. So, to check this, you can try logging into different accounts.
Reinstall Spotify
Another fix is to reinstall your Spotify app. Uninstalling the app will delete all the data and also clear unwanted malware. Then, you can install the app to start fresh. You might be familiar with the steps to uninstall an app and install it again on your mobile phone. Here’re the steps you need to follow for the PC: On Windows On Mac
Try Logging in After Some Time
When almost every user tries logging into Spotify at once, there might be Internet traffic. Thus, during such instances, you won’t be able to log in. So, the best option is to wait for some time and then try logging in again. If you’ve tried all the fixes and still can’t log in, there might be a server crash in Spotify. You can check @SpotifyStatus to see if they’ve updated about the issue. Since you can’t solve such internal outage errors, the last resort is to contact Spotify support for help. The technical team will troubleshoot and reach out to you with a solution.
