When this happens, turn off all the apps running in the background and restart your phone. Also, look through all the tabs and categories on your Gmail. If you are still unable to find the email messages, we have compiled a list of fixes to solve the missing Gmail messages issue.
Why Are Gmail Messages Missing?
How to Fix Gmail Messages Missing Issue?
Before we get into the fixes, if you know who sent the email or what the subject is about, you can search for it on the Gmail search bar. All you have to do is type “in:anywhere info” on the bar, where info is the information relating to that email. Make sure you have a stable internet connection and follow the methods mentioned below to locate and recover your missing Gmail messages.
Check Promotions And Socials Tabs
Gmail classifies emails into three categories. The user-to-user conversation is in the Primary tab, Promotional messages, deals, and marketing advertisements on Promotions, whereas statements from social networking sites on Social. If you don’t find the missing email on the Primary tab, you can look for it on the social or promotions tabs. Sometimes they might get off track and land in a different category. On PC On Mobile
Look Through Bin/Trash
Sometimes, an email can get deleted unintentionally. When this happens, you won’t see the message in your inbox. If the email has been missing for less than a month, you can quickly locate it in the Trash/Bin and recover it. A conversation tends to stay there for 30 days. Here’s how you can recover it. On PC On Mobile Doing this makes the conversation appear on the primary tab. It transfers the email from the bin to the inbox, where you can easily locate it.
Look through Spam
Gmail keeps track of what kind of messages you receive. When Gmail thinks you are getting unsolicited spam messages, it filters and sends the emails directly to the spam section. It is possible that Spam may locate the missing email. Emails tend to stay there for 30 days. On PC On Mobile
Check All Mail/Inboxes
When a message gets archived, it gets removed from the general primary tab. If you use your phone to check emails, you might have mistakenly swiped right or left the email. You will have to go to the All Mail tab to be able to view it again. On PC On Mobile
Clear Cache
When your Gmail app cache or web browser cache is corrupt, it might not work correctly. You might often encounter glitches like finding emails in the wrong tabs and a few missing emails. When this happens, you can simply delete the cache file to prevent this error from occurring repeatedly. On PC (Web Version) On Mobile (Application Version) This is only applicable to android phones.
Expand Storage
Google allows a regular user only 15 GB of storage on the Google Cloud Platform for free. When the storage gets full, you won’t be able to receive or send emails on Gmail, upload files on Google Drive, and back up to Google Photos. You can either delete unnecessary things from the google cloud and create more space or upgrade your google storage space when such a problem arises. To get more google storage, go through Google One and choose the plan best for you.
Disable Gmail Filters
Gmail filter is a feature that helps you arrange emails based on the criteria you set. Due to syncing issues, Gmail might delete or locate them in a different place. In such cases, you can disable the Filter feature to avoid such a problem in the coming days. On PC On Android On iPhone
Disable Email Forwarding
When the automatic forwarding feature is in use, sometimes, the email might end directly at the forwarded address. While creating a filter, if you had selected the options to send the email elsewhere, i.e., Archive, Spam, or Trash/Bin, you won’t see it on your general tab. When this happens, you can go through the filters under Forwarding and POP/IMAP and select where you want them to appear. If not, you can disable the Forwarding feature and manually forward it to the address after you read the email. On PC On iPhone On Android
Use Gmail Message Recovery Tool
The Gmail Recovery Tool helps you find lost emails in your Gmail. If your Gmail is infected with malware and viruses, your emails can get deleted permanently without your access. This tool mostly comes in handy if the emails were permanently deleted from Gmail within the last 30 days. If this doesn’t work, you can contact Google Support and mention your queries.
