As the alert suggests, this issue is mostly concerned with the Office licensing problem. Nonetheless, there are other app-related errors that we cannot rule out. This article will discuss the cause of this licensing error and your way around it, so keep reading!
What Causes This Office License Error?
[Solved] There’s a Problem with Your Office License
You can try a range of fixes to block MS Office from showing the “There’s a Problem with Your Officer License” alert. Most users have reported that updating the Office suite helped the most in getting rid of this issue. Below, we’ve listed the probable causes behind this error message on Office programs:
Counterfeit MS OfficeOutdated OfficeDifferent Office Suite InstalledInstallation ErrorCorrupted/Missing Files
After you’ve skimmed through the causes we’ve listed above, you can proceed toward the relevant fixes for this issue.
Sign Out and In on Office
Sometimes signing out and signing in back to your account helps solve the licensing issue on Office. Before you sign out, make sure you remember your product key, or else you might be locked out of your Office account. Follow these steps to sign out and sign back into your Office account: After you sign out of your account, a new Sign In option will appear. Click on the option and sign in with your credentials.
Update Office
It is quintessential to keep your Office program updated at all times. When you do not periodically update your program, there are several issues your program can encounter. It is quite possible that you might be seeing this error because you left your program outdated for a long time. You can easily update your Office from the Office programs. For this instance, we will be showing you how you can update your MS Office from Microsoft Word. Follow these steps to update your Office: Microsoft will check if there’s any update available for you to install; install if any.
Verify Your Product
The Office Suite offers different versions that are compatible with your operating system. For Windows, it offers the 32-bit and 64-bit versions of Office. You can check your Windows version on the About section of your System on the Settings app. After that, you can visit the Office portal to check if your installed version matches your system. If you have installed a different version of Office, you may encounter such verification issues. If you have a different version of Office installed, uninstall it from your device, then re-install the correct version from the portal again.
Install Office Properly
It is very important for you to install your Office correctly. You may encounter several activation errors if some files are missing in your Office program. Check if there were individual or multiple volumes while downloading the Office suite. If you believe you have missed volumes, uninstall your current program and install the Office suite again.
Reset/Repair/Re-install Office
The Office program has several program files that store information about everything from basic program features to licensing. If any of these files go missing or corrupt, Office cannot function as usual. You might be dealing with corrupted or missing files if you come across a licensing error in Office. You can repair Office to fix this issue. When you repair Office, your Windows will scan through the application for a missing or corrupted file and later replaces them with a new, functioning program file. You could also try resetting the Office suite. This not only replaces the problematic files but also wipes out the data in the program. This eliminates the chances of any malicious bug that could be creating this issue. If non of the resetting options work, you can re-install your Office program. This will create a new slate for Office to run its code. Refer to these steps to repair or reset the Office suite according to your preference:
Select Uninstall if you want to carry on with the re-installation.To reset/ repair, head to Advanced Options.
If you wish to reinstall the Office program, follow these steps:
Update Windows
If you leave your system outdated for long, many applications start to malfunction. Office is heavily dependent on Windows for many reasons, including compatibility. You may stumble over this error message because of an outdated Windows system. You can easily check for updates from the settings application on Windows. Refer to the following steps to perform a Windows update:
Purchase Genuine Office Suite
Several websites claim to sell the Office Suite. These websites, most of the time, aren’t authentic. The suite can be anything from pirated or even infected with malware. Ensure you only purchase the Office Suite from Microsoft’s official website or its authorized resellers. If non of the methods we mentioned above help you, then the only solution you have is to purchase a genuine version of Office Suite from Microsoft’s official websites.