While the app is supposed to work flawlessly, it can suffer from occasional hiccups. Sometimes it fails to open/load, and other times it crashes immediately after launching. On the other hand, your app works just fine, but you might be experiencing sync issues.
How to Fix the Windows Mail App Not Working?
A simple solution is also often an effective solution. So, restart your Mail app, and if you are lucky, the app might work perfectly. Apart from that, you can apply the following fixes until your problem is resolved.
Update the App
An outdated app contains several bugs and issues. Over time, it becomes incompatible with your system. Hence, if you haven’t installed the latest updates for the app, it can cause issues like crashing. To update the app,
Use the Windows Store Apps Troubleshooter
Fortunately, Windows provides a troubleshooter that scans and automatically detects possible issues within the apps. As the Mail and Calendar app is also a part of it, running the troubleshooting can work in your case too.
Allow the App in the Windows Defender Firewall
For the Mail and Calendar app to work flawlessly, it needs to run certain background processes in the Windows system. However, a firewall can sometimes interpret them as malicious or potentially harmful programs and block the app. So, you have to allow the app through the firewall. Here’s how to do it.
Reset the Mail and Calendar App
After using the Mail and Calendar app for a certain time, its data might have gone corrupt. So to solve it, Windows provides the reset option for the Microsoft Store apps. Also, it’s pretty similar to reinstalling, except it skips the need to uninstall and install the app again. On Windows 10 On Windows 11
Reset the Microsoft Store Cache
The Mail and calendar app is, after all, a part of the Microsoft Store. So, if the Microsoft Store cache is corrupted and causing the issue, you can clear the cache. However, doing so can sign out of the app. So, remember your login details before performing the steps below.
Re-register the App
Some of the Microsoft Store apps are pre-installed on the system and don’t have the Uninstall option, or it’s greyed out. And although you can uninstall the Mail app from the Settings app, a better alternative is to use Powershell. It allows you to execute various tasks with a few commands and is more advanced than the command prompt. With Windows PowerShell, you can re-register the app, which is similar to reinstalling the app, but with just a single powerful command.
How to Fix the Windows Mail App Not Syncing With Email?
In case you unable to send/receive emails through the Mail app or having some kind of sync issues, you can apply the following fixes. But before moving on, make sure you are connected to a stable internet connection. And use the respective web version of the email services (Gmail, Outlook, or any other) you have added to it for the time being.
Provide the Necessary Permissions
While the app could be responsible for the sync issues, you must have provided the necessary permissions for the app to send/receive your emails. On Windows, you can configure it through the Settings app.
Sign Out and Sign in Again
Sometimes it’s just a glitch that’s causing the sync issues in the Mail app. In that case, signing out of the connected account and signing in back again resolves the problem. Here’s how to do it.
